Portugal

Portugal is ranked 29th overall on the Index. It achieves very strong scores for digital services (ranked 5th).

Summary chart of Portugal's scores in the 2019 InCiSE index. GBR NZL CAN FIN AUS DNK NOR NLD SWE KOR USA EST CHE IRL AUT FRA ESP BEL DEU LTU MEX CHL LVA JPN ITA SVN ISR POL ISL CZE TUR SVK HRV BGR ROU GRC HUN PRT InCiSE 0.25 0.52 Capabilities Crisis and risk management Digital services Fiscal and financial management HR management Inclusiveness Integrity Openness Policy making Procurement Regulation Tax administration

Portugal’s high digital services score stands out from all its other results. Metric scores are above average for all but one area and it achieves the maximum score for four of them. These include the availability and user friendliness of online services for businesses and employment services, the extent to which technological advances have helped to improve online business services, and the ability of non-nationals to use online business start-up services.

The main indicators where Portugal’s scores are below average are regulation, procurement, and crisis and risk management. However, it is notable that within the procurement indicator Portugal achieves a high score for the metric that assesses the degree of e-procurement functions. Scores for the metrics within the tax administration indicator that focus on online services are strong as well.

Cross-referencing note

This content was presented as section 4.30 in the original 2019 publication.