Austria

Austria is ranked 16th overall on the Index. The country’s strongest score is for digital services (ranked 4th).

Summary chart of Austria's scores in the 2019 InCiSE index. GBR NZL CAN FIN AUS DNK NOR NLD SWE KOR USA EST CHE IRL FRA ESP BEL DEU LTU MEX CHL LVA JPN ITA SVN ISR POL ISL CZE PRT TUR SVK HRV BGR ROU GRC HUN AUT InCiSE 0.62 0.52 Capabilities Crisis and risk management Digital services Fiscal and financial management HR management Inclusiveness Integrity Openness Policy making Procurement Regulation Tax administration

Within the digital services indicator Austria achieves the maximum score for three metrics, including two concerning availability and access to small claims procedures for both Austrian nationals and non-nationals.

Austria also scores strongly on tax administration (ranked 6th). Within this indicator it scores well on the time to pay taxes, tax debt as a proportion of net revenue and the proportion of citizens filing their corporate and VAT tax returns online.

The main indicators where Austria’s scores are relatively less strong are policy making, HR management and capabilities, although there are some good individual metric results within them.

Cross-referencing note

This content was presented as section 4.2 in the original 2019 publication.