Italy

Italy is ranked 25th overall on the Index and its highest score is for procurement (ranked 6th).

Summary chart of Italy's scores in the 2019 InCiSE index. GBR NZL CAN FIN AUS DNK NOR NLD SWE KOR USA EST CHE IRL AUT FRA ESP BEL DEU LTU MEX CHL LVA JPN SVN ISR POL ISL CZE PRT TUR SVK HRV BGR ROU GRC HUN ITA InCiSE 0.42 0.52 Capabilities Crisis and risk management Digital services Fiscal and financial management HR management Inclusiveness Integrity Openness Policy making Procurement Regulation Tax administration

Within the procurement indicator Italy achieves the maximum score for two metrics, namely the scale of e-procurement systems and the extent to which policies are in place to enable small and medium-sized enterprises to take part in central government procurement.

Italy achieves above average scores for regulation (ranked 12th), digital services, inclusiveness and crisis and risk management. Within the regulation indicator Italy’s scores are highest for the evaluation metrics. Italy’s digital services metric scores vary but are especially high for the availability and usability of online services for regular business operations. Scores for crisis and risk management are mostly very high, with some at the maximum level.

The main indicators where Italy’s performance is less strong relative to other countries are integrity, capabilities and fiscal and financial management. Overall scores are below average, while metric scores vary widely. Within the capabilities indicator there are however some good metric scores, for example problem solving and readiness to learn. Italy also does well on the openness of budgeting processes metric within the fiscal and financial management indicator.

Cross-referencing note

This content was presented as section 4.20 in the original 2019 publication.