Netherlands
The Netherlands is ranked 8th overall on the Index. It achieves the top position for crisis and risk management.
The Netherlands achieves above average scores for all but one indicator. It is ranked 5th for openness and tax administration, and 7th for digital services.
Within the crisis and risk management indicator the Netherlands achieves the maximum score for 10 out of the 13 metrics. This suggests it has positive lessons to share with other countries who wish to improve in this area.
On tax administration, theNetherlands achieves very high scores forall but one metric. For digital services, it does well on all metrics. This includes maximum scores for the metrics assessing online services for businesses and the use of technological advances to improve online employment services.
The Netherlands’ strong performance on openness includes very high scores for the theme assessing public consultation on key issues, plus a maximum score for the complaints mechanism metric.
The main indicator where the Netherlands’ performance is relatively less strong is policy making where scores are mostly on or below average, apart from the strategic planning metric.