15  Summary of changes from the 2017 pilot edition of the InCiSE Index

The 2019 edition of InCiSE incorporates a number of methodological changes and improvement since the 2017 Pilot, which are the result of desk research, stakeholder feedback and engagement since the pilot publication. This chapter provides a general summary of the changes since the 2017 Pilot.

15.1 Changes in the overarching methodology

There are two main changes to the overarching methodological approach for the 2019 edition of InCiSE. Firstly, the technical modelling is being done in the R software package, rather than the mix of Excel and Stata that was used for the pilot. This approach reduces the potential for error, while the use of open source software will increase the opportunities for reproducibility. Secondly, a ‘data quality assessment’ has been introduced which makes a quantitative appraisal of the data quality of countries and indicators. This assessment has been used to determine country selection, and to partially account for data quality in the weighting of the indicators into the composite index score.

15.2 Indicators with no changes

There are three indicators with no changes to their definition or metrics – policy making, inclusiveness and tax administration. For policy making and tax administration there have been data updates to all metrics, while two of the five metrics in inclusiveness have been updated.

15.3 Indicators with minor changes

There are five indicators with what we class as ‘minor’ changes, that is changes that we do not believe substantially change or which are not contentious.

For the openness, integrity and regulation indicators we have identified some additional metrics in the Bertelsmann Foundation’s Sustainable Governance Indicators that enhance the topic coverage of these indicators.

For the integrity indicator we are also making a change to the coding of post-employment cooling-off periods to remove consideration of whether compensation is paid during the cooling-off period due to quality concerns about this aspect of the data.

For the fiscal & financial management indicator we are adding three metrics (one from the International Budget Partnership and two from the World Bank) that measure government’s openness/publication of budget and public spending documents and statistics.

For the HR management indicator we are incorporating newly published data from the OECD on strategic HRM practices.

15.4 Crisis and risk management

The crisis and risk management indicator has been redesigned, drawing from both the 2017 Pilot source (the Hyogo Framework for Action monitoring reports) and new data from the OECD on the governance of critical risks. The 2017 Pilot data focuses heavily on natural disaster risk management, the OECD data substantially enhances the topic coverage and provide a more rounded view of crisis and risk management practices.

15.5 Capabilities

A data quality concern about the capabilities indicators is that the data for most countries has a reference date of 2012. It has not been possible to identify new and more up-to-date data for the capabilities indicator (the source data is the OECD Survey of Adult Skills), although further datasets for this data source that expand country coverage for this indicator were identified. This led to a further review of the source data, which led to the identification of a range of additional metrics that could be incorporated into the model. The metrics in the pilot focused on capability levels (literacy, numeracy, problem solving skills, and education level), however the data also includes a number of metrics on the use of skills and learning at work (e.g. use of reading/ writing/ IT skills at work, formal and informal learning for job-related reasons in the past 12 months). Furthermore, the pilot used data for the public sector as a whole, however investigation of the source data suggested that reliable estimates for the ‘public administration’ industrial sector could be produced (this is wider than just the civil service, including things like local government, but excluding things such as healthcare, education and transport). The capabilities indicator has therefore incorporated 10 additional metrics on skills use and learning at work, and switched to using data for the ‘public administration’ industrial sector.

15.6 Digital services

The source data for digital services (the European Commission’s eGovernment Benchmark Report) uses a ‘life events’ model, however for a number of these life events delivery across the countries included in the dataset is at the sub-national/local level. Moreover, one of the domains (transparency) overlaps with an existing InCiSE indicator. Therefore, the way in which data is extracted has been changed to select data for those life events where for a majority of countries the service is delivered at the national level (and therefore likely to be managed by the civil service) and to exclude the transparency domain.

15.7 Procurement

Since the 2017 Pilot, two data sources have been identified that can provide metrics for an indicator on procurement (an element of the InCiSE framework not covered by the pilot). One source is the OECD’s Survey on Public Procurement which looks at the role of CPBs and strategic approaches to public procurement (e.g. e-procurement and support for SMEs). The other source is the Opentender project, supported by an academic consortium, which analyses the tender and contract notices for procurement exercises using the European Union’s Tenders Electronic Daily service.

15.8 Social security administration

The 2017 Pilot included an indicator for social security administration. This was based on a single metric: administrative costs as a proportion of total social protection spending. Feedback received following the publication of the pilot identified significant quality issues with the metric used. No alternative metrics for the indicator were identified, therefore it was decided to depreciate the indicator from the model. Further discussion of this is provided in Chapter 17.

Cross-referencing note

This was chapter 4 in the original 2019 publication.